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Frequently Asked Questions (FAQs) for NAILPRO Pasadena

Where will the event be held and when?

NAILPRO Pasadena will be on Sunday, 5/3/20, at the Pasadena Convention Center located at 300 East Green St., Pasadena, CA 91101. For more information about the venue and parking information, then please click here.


How do I get to the Pasadena Convention Center?

From downtown Los Angeles, take the 110 North Freeway.

From the south, take the 5 North Freeway to the 605 North Freeway to the 210 West Freeway.

From the north, take the 5 South Freeway or the 101 South Freeway to the 134 East Freeway.

From the east, take the 10 West Freeway to the 57 North Freeway to the 210 West Freeway.

From the west, take the 134 East Freeway to the 210 East Freeway.


How do I register for this event?

You may purchase your ticket at www.nailproevents.com/sacramento when the registration form is available. The last day to register online is at 5:00pm PT on Sat, 5/2/19. Register early and save off the regular price!

If you're unable to register online, you may purchase your ticket in the registration area at the event. Registration opens at 8:00am.

To purchase your ticket by telephone, please call us at (888) 491-8265 by Wed, 4/29/19.

To purchase your ticket by mail, please make your check payable to Creative Age and mail it to Creative Age Communications, Inc., Attn: NAILPRO Pasadena Dept., 7628 Densmore Ave., Van Nuys, CA 91406-2042.


Who can attend NAILPRO Pasadena?

Nail salon owners, nail technicians, manicurists, pedicurists, cosmetologists who do nails, salon and spa owners that have nail care services, beauty school educators and students, other nail industry professionals, and beauty enthusiasts who have a passion for nails. We do not require cosmetology or nail technician licenses. We also do not require beauty school student IDs. Cosmetology and nail technician licenses, or beauty school student IDs may be required to purchase professional nail products.

IMPORTANT: Children 11 years and under (including infants & infants in strollers) are NOT PERMITTED on the show floor. Children 12 years or older may attend, but must purchase a general admission ticket and MUST be accompanied by an adult.


What about hotel accommodations?

NAILPRO Pasadena has reserved a block of rooms at the Sheraton Pasadena Hotel located at 303 Cordova Street, Pasadena, CA 91101. Special room rate for attendees is (price coming soon) a night + tax for single or double occupancy. Rates are for standard rooms ONLY.

Special Rate Expires (date coming soon) at 5:00pm PST.

To reserve a room, please call (800) 457-7940 and mention Group Promo Code (code coming soon).


What if I purchase a ticket, but can't attend?

To request a full refund, please mail your ticket to Creative Age Communications, Inc., Attn: NAILPRO Pasadena Dept., 7628 Densmore Ave., Van Nuys, CA 91406-2042 by 4/17/20. A refund may take up to 4 weeks to be processed.

If you purchased a ticket and need to change the first and last name, then please call us at (888) 491-8265 by 1:00pm on Thurs, 4/30/20.

Tickets purchased through distributors must be returned to that distributor by 4/17/19.


Can you accommodate special needs?

If you have a special need, please contact us at nailproevents@creativeage.com at least 30 days before the event date to allow enough time to accommodate your request.


You may also purchase general admission tickets through listed local ticket distributors.

For other questions regarding tickets, please contact us at nailproevents@creativeage.com or call (888) 491-8265.


Other questions?

Please contact us at nailproevents@creativeage.com or (888) 491-8265.

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