2019 NAILPRO Nail Competitions Proudly Sponsored By

Frequently Asked Questions (FAQs)

When and where is this event?

NAILPRO Sacramento Nails-only Show will be on Sunday, 9/22/19, from 9:00am - 4:30pm PT at CAL EXPO located at 1600 Exposition Blvd., Sacramento, CA 95815.

CAL EXPO is home to the California State Fair, so please wear comfortable shoes. Our event will be in Buildings A and B. Enter the main gate and walk down Palm Avenue where the palm trees are. When you get to the water fountain, turn left and walk up the ramp to Buildings A and B. Our event signs will direct you to the buildings. For more information about this venue, click here.


Who attends this event?

Nail salon owners, nail technicians, manicurists, pedicurists, cosmetologists that do nails, salon and spa owners that provide nail services, beauty school educators and students, other nail industry professionals, and beauty enthusiasts that have a passion for nails. 


Are there ID or minimum age requirements to attend this event?

Yes! Children 11 years and under (including infants & infants in strollers) are NOT PERMITTED in Buildings A and B. Children 12 years or older may attend, but must purchase a student ticket and MUST be accompanied by an adult. If you enter Buildings A & B with a child that's 11 years or younger, you will be escorted out of the exhibit area with no refund. 

Adults 18 years or older should bring a valid drivers license or state ID. We also recommend bringing proof of your cosmetology, nail technician or manicurist license in case our exhibitors require it in order to sell you products. Students should bring their student ID and must be enrolled in a nail technician or cosmetology program.


How much is parking at this event?

Parking at CAL EXPO is $10 per day ($5 for motorcycles) and they ONLY accept cash. Uber and Lyft drivers may drop you off at the Main Gate. Please wear comfortable walking shoes. For additional parking information, please visit click here.


How do I register for this event?

Register early and save off the regular price! This event may sell out, so we recommend purchasing your tickets online. You may purchase your ticket(s) at www.nailproevents.com/sacramento.

The last day to purchase your discount ticket(s) online is at 5:00pm PT on Sat, 10/10/20. 

The last day to purchase your discount ticket(s) by telephone is 3:00pm PT on Thurs, 10/8/20. For phone orders, please contact us at (800) 442-5667 x 209. We will accept a credit or debit card.

Tickets will also be available for purchase at the event.


Are there hotel accommodations?

Yes! More info to come.


How do I access my ticket(s)?

When you register for this event on Eventbrite, an email confirmation will be sent to you. Please check your inbox and keep the email until after the event. Before arriving at the event, please charge your mobile phone or device and make sure that the screen display is on the brightest setting. You can access your ticket(s) in these 3 easy ways:

1) Install the free Eventbrite app on your mobile phone or device before the event if you don't already have it. When you arrive at the event, open your app and we'll scan your ticket(s).

2) From your mobile phone or device, open the email confirmation in your inbox, download and open the file, and we'll scan your ticket(s) when you arrive at the event.

3) From your computer, open the email confirmation in your inbox, download and open the file, and print the ticket(s).

Always a good idea to do items 1 and 3 above. Bring a charger just in case!


Will there be FREE technical classes?

Yes! The FREE technical classes will be on Sun, 10/11/20, during the event at CAL EXPO in Buildings A & B.


Will there be educational workshops? 

Maybe. If we have any educational workshops, we will notify the attendees by email as we get closer to the event. The educational workshops are taught by leading nail industry manufacturers to help nail technicians improve their nail skills, get new ideas and try new products. The educational workshops will be on Sat, 10/10/20, and/or Mon, 10/12/20 at a nearby hotel. The educational workshops are an additional cost and not included in the ticket price.


What items are allowed and not allowed at this event?

You may bring some extra tote bags, a folding shopping cart or a suitcase to shop with. We do not recommend bringing a collapsible folding wagon since it's easier to steal from.

Canopies and strollers are not allowed. For additional information about the venue, please click here.

We don't allow unauthorized promotional flyers or business cards to be distributed at this event. Exhibitors may distribute promotional flyers and business cards at their booths. If you distribute promotional flyers and/or business cards at this event and are NOT an exhibitor, then Show Management will send your company an advertising invoice in the amount of $1,150 (the cost of a 100 sq. ft. booth space) plus $750 (the cost of a show program sponsorship).


Will there be a concession stand to buy food and beverages from? 

Yes, there will be a concession stand in the exhibit area. There might also be a pizza stand on the patio and a few food trucks. A few hours before we open the event, there will be a coffee stand.


When buying nail products, will the exhibitors accept cash and/or credit cards?

We recommend bringing enough cash and a credit card to buy nail products, food and beverages. Bring an extra bag to shop with!


Can I update my ticket or registration information?

Yes! To change your registration information (such as your first name, last name or email addess) and for faster service, please login in your Eventbrite account to see if you can edit your account. If you're unable to, then contact us at nailproevents@creativeage.com


Is it ok if the name on my ticket or registration doesn't match the person who attends?

No! The first and last name on your ticket or registration must match the person who attends.


What's the ticket refund policy?

The last day to receive a refund is 10/4/20 (7 days before the event date). If we receive your refund request after this date, we will not give you a refund. To submit a refund request, please login your Eventbrite account to submit a refund request for this event. If you're unable to do it, please send your NAILPRO Sacramento Show 2020 ticket email confirmation from Eventbrite to nailproevents@creativeage.com. A refund may take up to 4 weeks to be processed.


Is the venue handicap accessible and can you accommodate other special needs?

CAL EXPO is handicap accessible. If you would like to attend this event and have special needs that you need assistance with, then please contact us at nailproevents@creativeage.com or (800) 442-5667 x 209. Please contact us 30 days before the event. You may also contact CAL EXPO directly (916) 263-3000 or (877) CAL-EXPO.


How can I contact the event organizer with any questions?

For customer service questions, please review these frequently asked questions. If you can't find the information you need, then please contact us at nailproevents@creativeage.com or call us at (888) 491-8265.


How can I get more information about exhibiting at your event?

If you would like to become an exhibitor, please contact Suzanne Craven at scraven@creativeage.com for an Exhibitor & Sponsor Kit.


Who do I contact if I want to teach a technical class or hands-on educational workshop?

If you're interested in teaching a technical class or hands-on educational workshop, then please contact us at nailproevents@creativeage.com and include your LinkedIn profile and/or website URL. Educators who teach at our NAILPRO events must have experience teaching nail classes.


Who hosts this event?

This event is brought to you by Creative Age Communications, Inc. located at 7628 Densmore Ave., Van Nuys, CA 91406-2042. Our company publishes NAILPRO magazine and other beauty industry magazines. For more information about our company, please visit www.creativeage.com.


How do I receive information about NAILPRO events by email?

To receive information about our NAILPRO Sacramento Nails-only Shows, NAILPRO Pasadena Nails-only Shows and NAILPRO Competitions, sign up here.


How do I subscribe to NAILPRO magazine and the NAIL MAIL Newsletter from NAILPRO?

Subscribing to our magazine and newsletter is a great way to receive information about our events and the nail industry. Discover the latest trends in natural nails, acrylics, tips and gels. Get inspiring nail art, tips on managing a profitable nail salon business, product reviews and profiles of celebrity nail technicians. 

To subscribe to NAILPRO magazine for free, then go to www.nailpro.com/subscribefree today!

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